Shipping & Returns

Shipping Policy

Delivery within 5-7 Working days (Local)

Local
Singapore; Shipping fee: SGD3.50

(Free shipping with purchase above SGD40, Excluding bicycles)

International

Thailand:

FRIGATE: THB800 (Local Stock)

Small Goods: THB800 

Bicycles other than FRIGATE: THB7600

Malaysia, Indonesia, Philippines Shipping fee: SGD30

(Free shipping with purchase above SGD100 in equivalent currency, excluding bicycles)

Do note that international delivery of goods from Unspokin may subject you to import duties and/or taxes. Unspokin holds NO responsibilities for any charges incurred from the custom/duties. Any additional charges for custom clearance are beyond our control. Information on custom policies can be found at your local custom office. 

Return & Exchange Policy

Product(s) in new & original condition can be returned within 7 days from the date of purchase.

*Please note you will bear the transport cost of return and Unspokin will cover transport back to you if applicable

*Do allow 7 to 10 working days for your returned parcel to be reached and processed by our warehouse.

We only accept faulty products for refunds. Exchangeable or replacement is subjected to the availability of the such item purchased, in such an event that the item purchased is out-of-stock or obsoleted, we shall refund you or you may choose other items of similar value.

Product(s) can be returned ONLY to our warehouse via parcel return.

Shipping costs are non-refundable.

Please do not send your purchase back to the manufacturer.